We are absolutely thrilled to announce that have made it through to the finals of the British Security Industry Association (BSIA), British Security Awards, 2024 in the Mental Wellbeing Initiative category for the work we do with our charity partner, Mind Over Mountains.
As a founding patron of the charity, we are delighted that this initiative is being recognised within the industry and hope that more people will benefit from knowing about this amazing charity.
Our Westgrove Teams and Colleagues are also finalists in the Best Team, Service to the Customer and Outstanding Act categories and we wish them the best of luck in the finals which are taking place at the Royal Lancaster in London on the 3rd July!
The Westgrove Group ESG Professional Services can:
•Help you to start your ESG journey
•Help you to continue your ESG journey
At Westgrove, we’re passionate about creating a more equitable and sustainable economy. We help businesses integrate ESG into their culture and decision-making process to create long term value for stakeholders and shareholders. We’re on a journey to work with businesses to unlock the value of Environmental, Social, and Governance performance.
Unlike routine compliance assessments, our ESG due diligence assessments adopt a proactive stance, emphasising forward-thinking measures that foster long-term ecological and societal well-being. This means delving deep into the intricacies of resource consumption, waste management, energy efficiency, and social responsibility.
While no two ESG journeys are the same, ESG must be measurable, transparent, and accountable. Drawing upon our regulatory and commercial expertise, we partner with you to identify, develop, and execute an integrated ESG programme that best communicates your story to your stakeholders.
Building a strong safety culture is about more than just managing our colleagues with training, checklists and risk assessments. It’s about empowering our colleagues to become more engaged in looking out for not only their own safety, but also for the safety of everyone else in our organisation, including our partners and others on site.
No Falls Week is organised by the No Falls Foundation, a UK charity who are passionate about preventing accidents that occur at height. This week we’re reminding our teams of the easy steps they can take to reduce the number of falls on site with our Quarterly H&S Campaign, along with a Ladder Safety Toolbox talk for all our colleagues to complete.
The Westgrove Group pledges it’s support for Mental Health Awareness Week. Hosted by the Mental Health Foundation, this year the theme is ‘Movement: Moving more for our mental health’.
Regular physical activity is known to improve mental health, quality of life and wellbeing – working with Mind Over Mountains we offer all our colleagues the opportunity to attend their walking events and retreats to support their mental health and encourage spending time in the outdoors.
This week, we’re taking this opportunity to talk about Mental Health and start the conversation. We’re providing our colleagues with a Mental Health Toolkit and want them to know that if they are struggling there are lots of ways they can reach out for support.
Mental Health Toolkit
We have Mental Health First Aiders in the business and all Colleagues are offered Mental Health Awareness training via our e-leaning programme.
Through our partnership with the Retail Trust, our colleagues have access to free and completely confidential advice and support 24 hours a day, 7 days a week and access to the Retail Trust wellbeing portal where they can create their own personalised wellbeing toolkit.
We provide our colleagues with free access to Mind Over Mountains, the well-being and mental health charity who run outdoor therapeutic events throughout the year. Mind Over Mountains believe that time in nature, coupled with professional support is a powerful way to build resilience, talk without pressure and find stillness; restoring mental health, naturally.
If you are struggling with your mental health, we urge you to take the first step and reach out.
The Mental Health Foundation provide a list of charities and organisations that offer help and support directly to people with mental health problems – Click here.
This week is Dementia Action Week – It’s a national event that encourages people to take action to improve the lives of those affected by dementia. The word ‘dementia’ describes a set of symptoms that over time can affect memory, problem-solving, language and behaviour. Alzheimer’s disease is the most common type of dementia.
We’re asking our colleagues to to watch this short (5 minute) training video and to become a Dementia Friend – Click here. They will learn about the challenges that people with dementia face so they can support them in their local communities.
What is a Dementia Friend?
A Dementia Friend is somebody that learns about dementia so they can help their community.
Too many people affected by dementia feel that society fails to understand the condition they live with. Dementia Friends help by raising awareness and understanding, so that people living with dementia can continue to live in the way they want.
What does a Dementia Friend do?
Dementia Friends help people living with dementia by taking actions – both big and small.
These actions don’t have to be time-consuming. From visiting someone you know with dementia to being more patient in a shop queue, every action counts! Dementia Friends can also get involved with things like volunteering, campaigning or wearing a badge to raise awareness.
Who can be a Dementia Friend?
Everyone! Dementia Friends is open to anyone who wants to help people with dementia in their community.
We are thrilled to announce that The Westgrove Group have won FOUR Regional Awards in the British Security Industry Association (BSIA), British Security Awards, 2024.
Westgrove have a magnificent array of Security Colleagues and teams across the business, and we are proud to see their hard work over the past 12 months is being recognised in the industry.
BEST TEAM: Templars Square Shopping Centre
SERVICE TO THE CUSTOMER: Paul Lavery, St Johns Shopping Centre
OUTSTANDING ACT: Carl Adams, Telford Centre
OUSTANDING ACT: Jamie Preston-Sellers, Houndshill Shopping Centre
We were told that the standard of nominations this year was exceptional, and the judging panel had a very difficult job shortlisting the winners. Well done to all of our nominees and regional winners and good luck in the national finals which are being held at the Royal Lancaster Hotel in London on the 3rd July!
Stress Awareness Month takes place every April, so this month we’ve launched an internal Health & Wellbeing Campaign designed to raise awareness about the signs, effects and ways to manage stress both in the workplace and at home.
Through our partnership with the Retail Trust, we have provided our colleagues will helpful information and resources to help manage stress, and our Health & Safety Team have shared a Stress Management Toolbox Talk with all our sites, amongst other Initiatives.
Our people are what make us special. From saving lives and preventing crime to helping people in need and much more. Our Reward and Recognition scheme is our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.
Well done to all our winners and everyone who has been nominated for an award this quarter – you are all amazing!
Our 2024 Quarter 1 winners are:
Team of the Quarter
The Oaks
Site Manager of the Quarter
Kat Gillibrand – St Johns Shopping Centre
Colleague of the Quarter
Ian Betteridge – Swan Centre
Newcomer of the Quarter
Maria Bell – Tata Technologies
Health & Safety Champion
Majid Hussain – Queens Square Shopping Centre
ESG – Social Value
Telford Centre (with a special mention to Fraser Kerr and Trevor Lloyd)
Royal Priors Shopping Centre Team
Alan McCabe & Chris Harding – St Johns Shopping Centre
Service Excellence
Melissa Hales – HR, Head Office
Lil Henderson & Jen Baker – Payroll, Head Office
Alan McCabe & Dillon Cyrus – St Johns Shopping Centre
Paul Lavery – St Johns Shopping Centre
Wayne O’Donnell – Spindles Town Square
Paul Clarke & Michael Aspinall – Birchwood Park
Abu Conteh – The Oaks
Jacqueline Bull – Telford Centre
Rob Carroll – Morgan Quarter
Outstanding Act
John Long – The Galleries
Castle Quay Security Team
Grant Boyle – The Moor
Alyx Brooks & Ben Oliver – Telford Centre
Castle Quay Security Team
Jack Davenport – Templars Square Shopping Centre
Cwmbran Security Team
Bayview Shopping Centre Team
Nigel Gwillym – Cwmbran Shopping Centre
Near Miss Campaign Winners
Queens Square Team
Aaron Bates – Stamford Quarter
Congratulations to all our winning colleagues and to everyone who was nominated in Quarter 1.
If you wish to nominate a colleague for a Reward & Recognition award, click here.
To see a list of all our previous winners, click here.
The Westgrove Group Annual Reward and Recognition Awards are our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.
This year we have had some outstanding nominations from life savers in the outstanding act category, colleagues who have supported our partners by going above and beyond with Service Excellence, Teams that work well together and Colleagues who excel in their role and much more!
We are very proud to announce this year’s Annual Reward & Recognition Winners:
Site Manager of The Year, sponsored by Mercury Training – James Gradwell, Houndshill Shopping Centre
Team of The Year, sponsored by Clever IT – Touchwood Shopping Centre
Health & Safety Champion, sponsored by HSS – Clint Sayers, Telford Centre
Colleague of The Year, sponsored by Aspira – Wayne Taylor-Lewis, Bayview Shopping Centre
Newcomer of The Year, sponsored by Nilfisk – Gelson Mattos, Broadway Shopping Centre
Chairman’s Commendation Award, sponsored by Ideal 365 – The Galleries Shopping Centre
ESG of The Year, sponsored by Mayflower Washrooms – Jane Gerrard, Spindles Town Square
Outstanding Act of The Year, sponsored by Nilfisk – Carl Fox, St Johns Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Carl Adams, Telford Centre
Outstanding Act of The Year, sponsored by Nilfisk – Alun Boon, Ahmed Abdul Karim & Dillon Cyrus, St Johns Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Jamie De Stains, Virgis Lukosaitis, Miriam Conte & Ioan Leonte, High Chelmer Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Carl Williams and Hasan Mehmood, Ryemarket Shopping Centre & Tata Technologies
Outstanding Act of The Year, sponsored by Nilfisk – David Mann & Jonathan Chandler, Touchwood Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Matthew Cornah & Gareth Griffiths, Grosvenor Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – John Trott, Quedam Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Templars Square Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Royal Priors Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Majid Hussain, Queens Square Shopping Centre
Service Excellence of The Year, sponsored by Ideal365 – Kenneth Bishop, Westgrove Technical Services
Service Excellence of The Year, sponsored by Gallaghers – Broadway Shopping Centre Cleaning & Security Team
Service Excellence of The Year, sponsored by Contractor – Shaf Ur-Rehman, Castle Quay Shopping Centre
Service Excellence of The Year, sponsored by IGF – Willow Place Shopping Centre
Our Leadership Team will be visiting all of our Annual Award Winners to present them with their trophies in person.
Huge congratulations to all of this year’s winners, finalists and nominees. You are all amazing!!
We are extremely pleased to announce that our Security Team at Queens Square Shopping Centre have achieved their Westgrove Aspire 7* Accreditation, showcasing an outstanding level of Service Excellence.
The team have worked extremely hard to achieve this accreditation. 7* focuses on ‘service excellence’ and providing evidence of the value-added service being delivered by the team. They have created key partnerships within their local community and shared best practice, supported charities both locally and nationally and maintained consistently high levels of service delivery.
Congratulations to all involved in achieving this Aspire 7* Accreditation, it really is a huge accomplishment.
