Front of House

The Westgrove Group are taking our exemplary Customer Service pedigree into a new arena creating dedicated Customer Ambassador Teams as an added dimension within our portfolio.

Completely tailored to your environment and bespoke to your very own key business metrics, Customer Service Ambassadors enhance the visitor interaction which is crucial in achieving a positive first impression.

• Meet and greet visitors
• Wayfinding for facilities and key services
• Support for events and store openings
• Data gathering from customers and tenants

Comments from our external service audits have been incredibly positive and feedback from commercial tenants who have deemed this fresh innovative dynamic as the missing link in achieving the ‘complete visitor experience’.